KrogerFeedback – Kroger Survey for Customers

Kroger Feedback program allows its customers to share their shopping experience and get a chance to win 50 Kroger fuel points by participating in the customer feedback program. This article will help you to understand better about the Kroger Sweepstake Survey program for its customers.

To win a bonus of 50 fuel pts or a gift card worth $100 rewards, you need to participate in the krogerfeedback survey with a valid code (Entry ID on your Purchase receipt) and purchase date and time or even with store id and the purchase time and date.

Before participating in the Kroger survey, you should have a valid ENTRY ID. These codes are usually found at the bottom of your receipt along with your purchase date and time.

Complete your survey questions every week from the survey and get a chance to enter the Sweepstakes program which will be conducted every three months once.

If there is any help, kindly refer to the blog section for more updates.


What are Kroger Feedback Rules & Rewards

Reward PriceGet 50 Fuel Bonus Points / $100 Gift card / $5000 Cash Reward
Entry MethodUse Entry ID (Survey code) on your purchase receipt
LimitONE 50 Fuel Pt bonus per 7 days
Duration Jan 1, 2020 to Dec 31, 2020
Age LimitMust be above 18 yrs.
Eligible LocationAll 50 states in the United States (excluding Florida & New York)
Receipt Validityup to 7 days

Earlier the company had the same kind of customer experience program Krogerexperience ( which is related to the satisfaction survey for customers.

Later on, after some years they changed the name and website address. Currently, the website to enter the customer survey can be found as KrogerStoresFeedback (

What is the Official Kroger Survey Portal – “Kroger feedback”

Over a year, The company had changed several names and the website of the feedback program. Earlier the website was and later on, it changed to Kroger feedback. Now at present, the company enabled the website at Kroger Stores Feedback which can be found at Refer the images to get clear picture on how the website looks.

How to Enter KrogerFeedback Survey: A step-by-step guide

Many people have difficulties while participating in Kroger customer feedback. This guide will be helpful for the people who are looking to enter the Kroger Survey.

All the survey questions are mainly focused on collecting customer experience about the quality of the product, service quality, store cleanliness, staff behavior & response, and overall satisfaction of the customer. Plus, Contact the store manager on how to share the feedback online.

kroger feedback

Follow the below instructions to enter the Krogerfeedback survey and share the shopping experience by answering the survey questionnaire related to your recent shopping at the store.

  • To begin, visit the official website of Kroger customer satisfaction survey – /
  • Select your preferred language setting. By default, English will be selected. Choose “Espanol” which is located at the bottom of the page.
  • Note down this information which is printed on your receipt.
    • Date
    • Time
    • Entry ID
  • Now carefully enter the above-noted details in the respective fields.
  • Make sure you had entered the correct ENTRY ID which is on your purchase receipt.

In case if there is no entry id specified on your receipt, you are not eligible to give feedback. But follow the below instruction if there is any store number printed on the purchase receipt. Refer to the images.

Click on the “I do not have a survey entry ID on my receipt” link to continue if there is no ENTRY ID on the purchase receipt.

Instead of Entry ID, customers have to use the store number to participate in the survey program.

  • After verifying the above information, click on the ” START “ button.
  • Now you will get more and more questions that mainly focus on the product availability, quality of the product at the store, staff behavior, and their response.
  • Based on your experience, carefully choose the appropriate opinion for the questions and write a detailed explanation for some questions if prompted.
  • You can find the progress at the bottom of the page.
  • Once the progress reaches 100%, click on the “Submit Button” to complete.
  • Now a voucher code will be displayed. You can redeem this code during your next purchase at the retail store.
  • If you are a loyalty card member, enter your card details to claim the rewards on your card.

Does People ❤️ Kroger

Yes, People love to shop at Kroger stores because of their pleasant shopping experience. Also, when it comes to retail products their customer service is always the best.

people love kroger

They had to improve its service quality through customer feedback. The Kroger Co rewards its customer with free bonus fuel points when they submit their feedback about their shopping experience.

Also, kroger associates love to work with the company because of several employee benefits.

Kroger always listen to the customers through the feedback survey and associates with more benefits.

How to Contact Customer Care

If you have any problem or any queries related to the customer feedback survey then feel free to contact customer care using any of the available toll-free numbers.

CINCINNATI The Kroger Co. CEO Rodney McMullen Posted at 9:43 AM, Jul 01, 2019 – No cost-cutting, Continues to invest more in the latest technology

Toll-Free Number: 1-800-576-43770


  • Monday to Friday: 8 AM to 12.00 AM EST
  • Saturday to Sunday: 8 AM to 9.30 PM EST

What are the Frequently Asked Questions

Q1. Where is the company headquarters?

Their Headquarters is located at Cincinnati, Ohio, United States

Q2. How do I complain to Kroger?
  • Call – 1-800-KRO-GERS (1-800-576-4377).
  • E-Mail – Fill the form to send your queries – LINK.
Q3. What is the phone number for Kroger headquarters?

Phone number – Call 1-800-KRO-GERS.

Q4. How do I contact HR?

Mailing Address: TheKrogerCo.
CEO Rodney McMullen Attn: HR
1014 Vine Street
Cincinnati, Ohio 45202-1100

Q5. What gas does they use?

Kroger gas   is a TOP TIER gasoline

Q6. Does the company use Shell Gas?

NO, It uses TOP TIER gas. You can use the fuel pts at any Shell Gas Pump.

Q7. How do I use my pts at the pump?

To use your fuel pts, scan your Plus card, and provide a payment option. If you have more than 100 gas points in either last month’s balance or current month you will be asked how you are going to apply the discount.

General FAQ

Where is the entry ID on a purchase receipt?

Entry ID is printed at the bottom of your purchase receipt.

How do I sign up for Kroger Sweepstakes?
  • NO purchase is required to sign up for Sweepstakes.
  • Participate in Customer Survey using the printed receipt.
How do I redeem fuel points?

To use the gas points, Scan your Plus Card, and proceed with your payment.

Also Check Other Articles:

Express HR

Greatpeople me Kroger

Kroger VPN

Kroger Fuel points Survey

20 thoughts on “KrogerFeedback – Kroger Survey for Customers”

  1. I shop at kroger in crawfordsville Ind . weekly. I like the produce department. The workers are good at helping you when you ask.

    • Check your receipt to find the survey id and other details. Just follow the instructions carefully to participate in krogerfeedback survey.

  2. Having trouble with the Kroger Customer Survey online to get the extra 50 fuel points. Have all my information ready to fill out survey. Please visit the site and make any corrections needed so it will work. I have trying for 3 days.

  3. My experience @ Kroger in Warner Robins georgia on Russell parkway in the pharmacy I always have excellency in counter service. Nathan is the kindness young man.

    • Just follow the instructions as we said and find the complete details from the receipt to enter the kroger survey

    • The website is easy to fill the survey. Kindly visit the site @ or

    • Survey ID is required and mandatory to complete the survey. If you have the receipt just follow the instructions on the receipt to complete the kroger customer feedback survey.

  4. 018-232-8-495-8-16 I am not sure how to enter, it keeps taking me back to this page. Vicki did a wonderful job taking care of me. She was very professional

    • Using your survey ID, you can enter the Kroger feedback survey for the customer and share your shopping experiences with Kroger. After completing the survey, you could earn 50 fuel points on your kroger shopper’s card.

      Thanks for sharing your experience @ kroger. We are glad that Vicki had taken care of you.

  5. The Circleville Ohio store shelves are always empty. We only have Wal Mart and Kroger in town. We need another Kroger store in the north end of our town. I usually have to go out of town to Columbus ohio or Chillicothe Ohio to do my shopping as the Circleville store shelves are almost always empty.


Leave a Comment