Kroger Survey for Customers | KrogerFeedback

Kroger Feedback program allows its customers to share their shopping experience by participating in the customer feedback program at

To win a bonus of 50 fuel pts or a gift card worth $100 rewards. Customers need to enter the entry id, purchase date, and time at the krogerfeedback survey portal.

Before participating in the Kroger survey, customers must have a valid ENTRY ID. These are known as survey codes, usually found at the bottom of the purchase receipt and note down the purchase date and time.

Every week customers can participate in the Kroger customer feedback survey and get a chance to enter the Monthly Sweepstakes program. This article will help to understand better the Kroger Sweepstake Survey program for its customers.

If there is any help, kindly refer to the blog section for more updates.

What are Kroger Feedback Rules & Rewards

Reward PriceGet 50 Fuel Bonus Points / $100 Gift card / $5000 Cash Reward
Entry MethodUse Entry ID (Survey code) or Store ID / Number on the purchase receipt
LimitONE 50 Fuel Pt bonus per 7 days
Duration Jan 1, 2020 to Dec 31, 2020
Age LimitMust be above 18 yrs.
Eligible LocationAll 50 states in the United States (except Florida & NewYork)
Receipt Validityup to 7 days
Information About Kroger Feedback Survey for Customers in the United States

Earlier the company had the same kind of customer experience program – Kroger experience ( which is related to the sweepstake guest satisfaction survey for customers & win gift cards, and fuel points.

Later on, after some years they changed the name and website address. Currently, the website to enter the customer survey can be found as KrogerStoresFeedback (

What is the Official Kroger Survey Portal – “Kroger feedback”

Over a year, The company had changed several names and the website of the feedback program. Earlier the official website was and later on after few years, they changed to Kroger feedback ( and now again the address of the website is changed to

Now at present, the company enabled the website at Kroger Stores Feedback which can be found at or

Refer the images to get clear picture on how the website looks.

How to Enter KrogerFeedback Survey: A step-by-step guide

Many people have difficulties while participating in Kroger customer feedback. This guide will be helpful for the people who are looking to enter the Kroger Survey.

All the survey questions are mainly focused on collecting customer experience about the quality of the product, service quality, store cleanliness, staff behavior & response, and overall satisfaction of the customer.

Plus, Contact the store manager on how to share the feedback online.

kroger feedback

Follow the below instructions to enter the Krogerfeedback survey and share the shopping experience by answering the questionnaire related to their shopping experience at the Kroger Supermaket store.

  • To begin, visit the official website of Kroger customer satisfaction survey – /
  • Select the preferred language setting. By default, English will be selected. Choose “Espanol” which is located at the bottom of the page.
  • Note down this information which is printed on the receipt.
    • Date
    • Time
    • Entry ID
  • Now carefully enter the above-noted details in the respective fields.
  • Make sure the same ENTRY ID printed on the purchase receipt is entered.

In case if there is no entry id printed at the bottom of the purchase receipt, customers are not eligible to give feedback through the entry id process.

But follow the below instruction to participate in the Krogerfeedback , if there is any store number printed on the purchase receipt. Refer to the images.

Click on the “I do not have a survey entry ID on my receipt” link to continue if there is no ENTRY ID on the purchase receipt.

Instead of Entry ID, customers found no entry id on the receipt, then have to use the store number to participate in the survey program.
  • After verifying the above information, click on the ” START “ button.
  • Now the customers will get more questions that mainly focus on the product availability, quality of the product at the store, and staff behavior.
  • Based on the customer experience, carefully choose the appropriate opinion for the questions and write a detailed feedback explanation for any questions if prompted.
  • They can find the progress at the bottom of the page.
  • Once the progress reaches 100%, click on the “Submit Button” to complete.
  • Now a voucher code will be displayed. Customers can redeem the generated code during their next purchase at the nearest Kroger Grocery Supermarket or any Kroger retail store.
  • If you are a loyalty card member, enter the card details to claim the rewards.

Does People ❤️ Kroger

Yes, People love to shop at Kroger stores because of their pleasant shopping experience and their cheap pricing comparing to the current market price. Also, when it comes to retail products their customer service stands the best always.

people love kroger

They had to improve its service quality through customer feedback.

The Kroger Co rewards its customer with free bonus fuel points when they submit their feedback about their shopping experience.

Kroger associates love to work at the stores because of their employee benefits.

Kroger always listens to the customers through the Kroger feedback.

How to Contact Customer Care

If there is any problem or any queries related to the customer feedback survey then feel free to contact customer care using any of the available toll-free numbers.

Toll-Free Number: 1-800-576-4377


  • Monday to Friday: 8 AM to 12.00 AM EST
  • Saturday to Sunday: 8 AM to 9.30 PM EST

What are the Frequently Asked Questions

  • Where is the entry ID on a purchase receipt?

    Entry ID is printed at the bottom of the purchase receipt.

  • How do I sign up for Kroger Sweepstakes?

    NO purchase is required to sign up for Sweepstakes. Participate in Kroger Feedback Survey using the printed receipt.

  • How do I redeem fuel points?

    To use the gas points, Scan the Plus Card, and proceed with the payment.

General FAQ

  1. Where is the Kroger Inc company headquarters?

    Kroger Headquarters is located at Cincinnati, Ohio, United States

  2. How do I complain to Kroger?

    Call Customer Care Service at – 1-800-KRO-GERS (1-800-576-4377).
    E-Mail – Fill the form to send the queries – LINK.

  3. What is the phone number for Kroger Customer Care Service?

    Toll free Phone number – Call 1-800-KRO-GERS. (+1-800-576-4377).

  4. How do I contact Kroger HR manager?

    Mailing Address:

    CEO Rodney McMullen Attn: HR
    1014 Vine Street
    Cincinnati, Ohio 45202-1100

  5. What gas does Kroger use in their fuel station?

    Kroger gas is a TOP TIER gasoline.

  6. Does the company use Shell Gas?

    NO, It uses TOP TIER gas. Customers can use the fuel pts at any Shell Gas Pump.

  7. How do I use my kroger fuel pts at the pump?

    To use the Kroger fuel pts, scan the Plus card, and provide a payment option. If Customers have more than 100 gas points in either last month’s balance or the current month they will be asked how much are they going to apply the discount.

Get in Touch With Kroger HR

  • Customer Relations Team

The Kroger Co.
Customer Relations
1014 Vine Street
Cincinnati, Ohio 45202-1100

  • Human Resources

The Kroger Co.
Attn: HR
1014 Vine Street
Cincinnati, Ohio 45202-1100

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20 thoughts on “Kroger Survey for Customers | KrogerFeedback”

  1. I shop at kroger in crawfordsville Ind . weekly. I like the produce department. The workers are good at helping you when you ask.

    • Check your receipt to find the survey id and other details. Just follow the instructions carefully to participate in krogerfeedback survey.

  2. Having trouble with the Kroger Customer Survey online to get the extra 50 fuel points. Have all my information ready to fill out survey. Please visit the site and make any corrections needed so it will work. I have trying for 3 days.

  3. My experience @ Kroger in Warner Robins georgia on Russell parkway in the pharmacy I always have excellency in counter service. Nathan is the kindness young man.

    • Just follow the instructions as we said and find the complete details from the receipt to enter the kroger survey

    • The website is easy to fill the survey. Kindly visit the site @ or

    • Survey ID is required and mandatory to complete the survey. If you have the receipt just follow the instructions on the receipt to complete the kroger customer feedback survey.

  4. 018-232-8-495-8-16 I am not sure how to enter, it keeps taking me back to this page. Vicki did a wonderful job taking care of me. She was very professional

    • Using your survey ID, you can enter the Kroger feedback survey for the customer and share your shopping experiences with Kroger. After completing the survey, you could earn 50 fuel points on your kroger shopper’s card.

      Thanks for sharing your experience @ kroger. We are glad that Vicki had taken care of you.

  5. The Circleville Ohio store shelves are always empty. We only have Wal Mart and Kroger in town. We need another Kroger store in the north end of our town. I usually have to go out of town to Columbus ohio or Chillicothe Ohio to do my shopping as the Circleville store shelves are almost always empty.


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